Customer Reviews
Toronto AirJet™ has an average customer rating of 4.8 out of 5, based on 203 verified customer reviews collected by Bazaarvoice.
Pleased so far :)
Rating: 4 out of 5
This is our 3rd layz spa. The first lasted 7 years and the second 2 years.
This particular model , although we've only had it a month or so seems like a much better design with foam sides and a few improvements. The first thing we noticed was the insulation from the foam , it holds it's temperature very well. The second is that you can't puncture it , the only vulnerable part is the lid , but they've improved the valve which is good to see. We like the integrated pump too which saves some space where it's located. The only negative so far is getting the app to connect ,I'm pretty tech savvy but I've given up trying.
It's very deep though and would suggest buying some seating if you don't like being sat up to your shoulders. Overall we're very pleased so far.
Reviewed by BECKIANDSIMON on 2026-09-13
Highly recommend the Toronto
Rating: 5 out of 5
Set it up with my 11 year old son within 30 mins. Brilliant product and great service - it’s already had plenty of use and we’ve only had it for 7 days! Kids love it and I use it to chill out after work every sometimes before!
Reviewed by MAN1 on 2026-07-21
Good tub - not so good instructions
Rating: 4 out of 5
It went together pretty easily, though the last of the insulated panels was really hard work to jam in, especially on a hot day.
Connecting up was simple as I already had all it needed ready. Just a hose and outside mains socket.
Its been very good to use. It maintains temperature and the filter works fine.
The big let-down though was the almost complete lack of instructions - both for assembly and for ongoing care, such as the use of chemicals.
There was a link provided to a couple of hard to see videos that only covered some of the assembly. There was almost no printed assembly instructions.
The after-assembly-care info was even worse. There was near-zero explanation of how to care for the tub and it's water, apart from some sparce information printed on the starter kit products. I've had to watch You-Tube vids to learn things that should have been explained in the supplied info.
Reviewed by Fox999 on 2026-07-01
Excellent and sturdy. Easy to put up
Rating: 5 out of 5
I bought this 2 weeks ago and its all up and running. Very easy to put up. Im a single female and managed it on my own. The jets are really powerful. The App is brilliant! Connected to my Internet in less than 2 minutes. The foam sides are very sturdy. I bought the thermal cover which is holding the heat in massively well.
Reviewed by Jo jo on 2026-06-17
Get a Toronto pronto.
Rating: 5 out of 5
After a recent heart attack. Decided to purchase something to help me relax. After previously owning what can only be described as a not so Clever Spa, which worryingly burst into flames, I thought let’s go for something much better.
I purchased the Lay Z Spa Toronto, and thank god I did, it’s simply awesome: well built and extremely easy to put together even with a dodgy heart. We have spent quite a few sessions so far with no issue whatsoever and unlike the Clever Spa junk previously, this one actually works fully with the WiFi. So, an extremely happy and chilled customer and I would wholeheartedly recommend the Toronto to anyone considering a new Spa.
Reviewed by Mark H on 2026-06-02
Robust and sturdy
Rating: 5 out of 5
The Toronto hot tub arrived as stated, tracking was easy. Very easy to set up and install. Feels very robust compared to our old inflatable one. Wi fi connectivity was easy to set up. At present we have not used it fully, so not been able to rate its efficiency yet. we have just filled with water and are in the process of getting to correct doses of chemical for shocking the water, and just trying to regulate the ph.
Reviewed by Jonb on 2026-04-19
Excellent
Rating: 5 out of 5
The spa was easy to set up. It feels well made and robust. This spa is so quiet in comparison to our last inflatable model.
The cleaning kit is excellent. Very good quality.
Reviewed by Billyboy on 2026-04-12
Perfect hot tub
Rating: 5 out of 5
Brilliant bit of kit!! Love it i made a lid for it myself and now it stays hot for days
Reviewed by G tub on 2026-04-09
Toronto spa review
Rating: 5 out of 5
We have just purchased a Toronto spa and can honestly say it's the closest sub 1k spa we have owned since having an expensive real spa. The Toronto is rigid, not blow up and works very well. Highly reccomend one of these.
Reviewed by Mr Jpb on 2026-02-24
sooo happy with our Toronto Air Jet
Rating: 5 out of 5
we have had this for approx 1 month and we love it. We are both in our 60's suffering with aches and pains and spending time in our spa is relaxing and we feel beneficial to our health.
Reviewed by Tidders on 2025-12-01
Would highly recommend
Rating: 5 out of 5
Replaced my old spa with a Toronto AirJet working really well with a thermal cover, I am saving a lot of money on electricity and because it has Wi-Fi I can schedule the heating and filtration so it only runs when I have the cheap rate at night and only looses 2 to 3 degrees through the day. This also means I can use it through the winter and not have to decommission
Lazy Spa Toronto
Rating: 5 out of 5
Delivered to garage, perfect. Setup was easy, one of the best purchases we've made! Absolutel life changer.
Reviewed by Dude on 2025-11-13
Excellent
Rating: 5 out of 5
Spacious, comfortable, and relaxing
Reviewed by Steve on 2025-11-09
Perfect for us
Rating: 5 out of 5
Feels sturdy , extra insulation cover really effective . Once heated cost seems to be about 3 pence an hour.
Reviewed by Hels on 2025-10-21
Delivery bad, product good
Rating: 4 out of 5
I had to knock a star off because of the delivery fiasco. I paid for next day delivery, but everything arrived over the course of a week in separate boxes with different couriers. Product is amazing and much better than our previous inflatables, we.can already tell its more efficient by the fact it only dropped down 1 degree to 39 with the cover off for an hour. The previous inflatables would have dropped to 36. Hot tub feels much more solid than inflatables.
Good value and excellent service
Rating: 5 out of 5
So far we love this, was faster to heat up that reviews said and service has been excellent as there was an issue with the lid an replacement sent immediately
Reviewed by Jeremy87 on 2025-10-20
Rating: 5 out of 5
So far so good excellent hot tub easy to assemble good size as were tall people in our family would recommend this hot tub to friends and family. Only 1 quibble is I can’t connect my phone to the WiFi that it has
Reviewed by Brads on 2025-10-19
Great with Wi-Fi
Rating: 5 out of 5
Even though I bought this a couple of months ago, today is the first chance I’ve had to use it, having only set it up yesterday. Set up is fairly straightforward and the pump is very easy to use, I have had Lazy Spa’s before but this was the first rigid one I have had and so far I am very impressed. I like the fact it can be operated via your smartphone so you can keep an eye on the temperature etc.
Time will tell on the expense of running it, though the newer units are cheaper to run I believe.
Reviewed by Adibob3 on 2025-09-11
Amazing Spa
Rating: 5 out of 5
So glad I bought this. Very happy with this purchase.
Reviewed by Anon on 2025-09-11
Great size and features. -Toronto Spa
Rating: 5 out of 5
Great size and features. Toronto spa is a great size for relaxing in. Easy to set up and work controls. Only issue I encountered is connecting the spa to my Wi-Fi. I haven’t been successful yet.
Reviewed by Marcus P on 2025-09-10