Oh no! We're sorry to hear that you are looking to make a warranty claim. Rest assured we'll do everything we can to ensure you can start using your Bestway product as soon as possible. Our troubleshooting steps will potentially fix the problem without needing to contact us, so we need you to read our guides first before submitting a warranty claim. You can find these within our Product Support section. If you have tried troubleshooting and it didn't solve the issue, please start our warranty claim procedure here.

Please contact us if you have further questions.