I have only received part of my order

Please be aware that in some circumstances, such as with pools or spas, if you've selected additional items , they can be shipped in two separate deliveries or consignments via a different courier.

Our couriers are always trying hard to get your entire order to you, and the tracking provided should give the latest dates and information.

If the rest of your order doesn't arrive after the expected delivery date, please let us know by contacting our Customer Care Team.